Wendy's, #2--No Cheese--No Mayo, Extra Pickle on-the-side- Biggie Fry (fresh & hot), Regular Diet Pepsi.
Usually served with a 95% success rate...with occasionally going back for "fresh hot fries" or my missed extra pickles.
But why Wendy's, because I know what to expect, it’s fresh and I like the quality, served fast and hot.
And, so will your customer's if you consider and implement the following.
Offer Convenience- Train your resort customer to think of you not only now but on future visits to your area...or recommend to friends.
Consistent Results- Repeatedly meet your customers’ expectations by having solid systems and service in place amongst your team members.
Quality with Efficiency- Create an experience for your customer they will want to share with friends. Word of mouth is the best form of advertising and it is free.
Reward Discounts- Offer a next purchase or minimum amount reward program.
Usual; yet Unique Products, Service and Experience- Market to the kid in all of us, offer selection, a fun experience and treat each customer with care that makes them feel special and good about their purchase.
Dawn Norman
Author